Property Market Mystery Shopping

Exceptional customer service is critical in the highly competitive property markets.

Mystery Shopping is a proven way to improve customer service by identifying possible deficiencies in the sales process so that with corrective actions better and more sales can be generated.

Our experience is in providing customer service solutions to property businesses across Australia.

We offer onsite, web and phone mystery shops. Where social distancing is required, web and phone enquiries can provide you with feedback on how well your consultants are qualifying customers, giving customers a reason to visit and critically, making appointments.

Learn more about mystery shopping as an essential tool to get the most out of your people in property sales and marketing.

Engage Prime Open to help your business now

We understand the unique challenges within the Australian property market

Satisfied client and shopper testimonials


DealCorp engaged Prime in the midst of a challenging time in the property cycle. The results provided a thorough, succinct, fair and accurate assessment of our various project sales teams. The outcome enabled Dealcorp to plan accordingly for the future based on verified feedback.

DealCorp -

Very good company to work for. I would do it full time if there was enough work. It’s fun, good pay and I always get responded to with queries I have from the team. Pay is so much better than other companies and I think it is good for the client as jobs will get done.

Rebecca B - Shopper

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We are an active member of the Mystery Shopping Professionals Association

We are an active member of the Mystery Shopping Professionals Association